Residents

Something Broke? Emergency?

We’re here for you! Simply submit your online maintenance request and one of our courteous professionals will respond quickly to resolve the issue.

Non-Emergency Maintenance Issues:

  • Towing/ parking issues
  • Lock outs
  • Noise complaints
  • Lost or stolen packages - please call carrier
  • Broken appliances
  • Electrical outages, Gas leaks, Water issues, please call the utility provider. Contact info below. 
  • Pest control

Emergency Maintenance Policy: If you are experiencing a qualified after-hours emergency, please text or call 612-364-1525. The following is a list of qualified issues:

  • Fire, call 911 first
  • No running water
  • Major water leak/ broken pipe. Please try to shut of main valve asap. 
  • Loss of heat if outside temperatures are less than 55 degrees. 
  • Inoperable toilets in units with only one bathroom. Clogged toilets are residents' responsibility. 
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Utility Setup

Tenants are responsible for setting up their utilities with approved local providers. Contact information for gas, electricity, and water/trash services is provided below.

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Gas

Center Point Energy
centerpointenergy.com
(612)-372-4727

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Electricity

Xcel Energy
xcelenergy.com
(800)-895-4999

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Water/Trash

City of Minneapolis
minneapolismn.gov
(612) 673-1114

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Internet Services

Total Utilities
internet@mytotalutilities.com
(612) 416-2767

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Roommate Matching

Interested in pairing up with other students? Let us know and we can try to match you with another group. Save money and meet new people!

If you have a small group of friends looking to pair up with another small group to rent 5+ bedroom unit to save money, fill out the contact us form and we can help match groups!